Mobissimo

No more hot meals, charging for booze, charging for food, charging to sit in a premier area of economy, charging for oversize baggage, charging for using the toilet ... all this and this was the worst year ever for delays and cancellations.  That is how to run a business.   Now there's a death fee.  Here's a story about nickel and diming you to death, get it?  To death*

She contacted Hawaiian Airlines, which, like Delta, requested a copy of her mom's death certificate. About a month later, Wilkens received a letter from Paul Whitaker, Hawaiian Air's "resolution coordinator."

He said the airline would refund each of the three first-class tickets but would deduct a $75 "service fee" per ticket, or $225.

Whitaker wrote that Hawaiian Air understood that the death of Wilkens' mom was "an uncontrollable event," but nevertheless believed its fees were "fair and reasonable." He said the carrier now considered the case closed.